Squabbles and quarrels

You don’t have to put up with everything (– not even from yourself), as Victor  Frankl once said. We are bound to encounter all kinds of emotions and conflicts, within ourselves and in our dealings with others. It’s unavoidable and an inevitable part of life, so we can expect it to happen at regular intervals, both at work and in our private lives. This book outlines emotion management as the ideal way for  combining authenticity and efficiency and shows how this approach can help to avoid escalation and arguments. It’s better to quarrel than not to communicate with each other at all. And constructive communication is a lot easier than you might  think, for there are always solutions to anxiety, helplessness, defiance, desperation and, above all, arguments. Don’t just stand on the sidelines, but be proactive – give support, offer counter-arguments, act as a moderator, and intervene if  necessary. This book invites you to participate in a self-coaching process and gives you the necessary tools to make the best of disagreements, even with yourself.

Helga Kernstock-Redl, MA, born in1964, studied psychology at Vienna University. Her subsequent training in systemic therapy as well as work, economic and organisational psychology enables her to use different approaches as needed. She lectures at the Austrian Academy of Psychology and is also a successful trainer and coach with her own psychotherapy practice.