However, if you can manage to remain objective, it’s possible to make compromises everyone can live with. It’s pointless focusing on who is to blame. The key is to overcome the problems that have arisen, and so it is far more helpful to think about the future – what should be changed for the better? How can we all pull our weight to improve matters? Problems rarely go away of their own accord – you need to be bold and pro-active in tackling them.
This manual demonstrates how to cultivate your relationship with your partner in dialogue without losing sight of your objectives. It describes typical patterns in disputes, enabling you to recognise early on what conversational mechanisms and
dynamics are at play and how to deal with them, so as to come to a satisfactory solution.
Nele Haasen, born in 1966, holds a degree in journalism as well as an MA
in International Relations (USA). She has been working as a freelance coach,
consultant and writer since 1997. Her focus is on conflict resolution, experience
transfer, and advising mentoring programmes.